Q: What is VoIP? A:Rather than using phone lines, VoIP (Voice over Internet Protocol) utilizes your workplace network and sometimes the internet (once the call leaves your internal network) to send packets of voice data. With VoIP, regular telephone calls transmitted in the same way as e-mail, web pages, or network data. Q: Why is VoIP better than my current traditional phone system? A:Because your entire organization, regardless of geographic location, will be transmitting voice data over a common network, fees are often not paid for cross-country communications. Further, since the network is not hard wired in the traditional phone system sense, mobilizing data to different handsets is a few mouse clicks away. That includes seamlessly integrating mobile phones! A Milestone representative would be more than happy to walk you through a full benefit review and demo of this exciting and useful technology.
Q: Is the VoIP network secure? A:That depends on the security level of your existing network. Milestone will do a thorough review and security analysis of your network to confirm that your VoIP solution will achieve the highest levels of security. Most of the solutions offered by Milestone encrypt the voice media stream, adding an additional layer of security on top of your existing network security.
Q: Will any of my current equipment work with VoIP? A:There is a chance that some of your existing equipment may be useable with your new VoIP system. Milestone Networks will thoroughly review your current system, making sure to not do a full rip-out and upgrade if that’s not completely necessary. We’ll only recommend what you absolutely need and utilize what we can from your current system.
Q: Is my network compatible with VoIP? A:If you are transmitting data, e-mail, and web pages through your corporate network, the answer is probably “yes.” However, before discussing VoIP solutions, Milestone Networks will review your current network architecture to assure that you have a suitable configuration.
