Live Remote Assistance
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How to Get Support
You must have a current support contract with Milestone Networks. If this is a new case, please Open a new ticket. If prompted by a support technician - enter the required information, then click the Remote Control button to allow your support technician to temporarily control your desktop.